Aviator App
Frequently Asked Questions

Initial registration only requires your name, email, and mobile number. Before your first withdrawal, you will need to complete KYC verification by submitting your National ID Card (NID) or passport will need to be uploaded.

No. In the Aviator App, each individual is allowed only One account only permitted. Any attempt to create multiple accounts will result in all accounts being suspended and all bonuses forfeited.

On the login page Click "Forgot Password" → enter your registered email → click the reset link sent to your inbox → set a new password. The entire process takes under 5 minutes.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Resetting your password will unlock it instantly. If the issue persists, please contact our Live Chat support.

KYC verification is typically completed within 1–3 business days completed. If all documents are clear and accurate, it can often be done within a few hours.

You can request an email change through Account Settings. For security purposes, the support team will verify your identity before making the change.

Go to the "Security" section in Account Settings and 2FA Enable it. Simply verify your mobile number via OTP to activate it. This keeps your account significantly more secure.

Minimum Deposit BDT 100 Starting from. Smaller deposit amounts may also be possible via mobile banking — check the Deposit Page for specific limits.

Deposits via bKash, Nagad, and Rocket are typically Instant — from a few seconds up to a maximum of 5 minutes. Bank transfers may take 1–2 business days.

On Aviator App deposits, no additional charges No charges are applied. However, your payment provider (bKash, bank) may apply their standard fees.

If your transaction is still pending after 15 minutes, contact us via live chat with your transaction ID. Our team will resolve it promptly.

The default daily deposit limit varies depending on your account level. On the Responsible Gaming page to set your preferred limits.

No. Only deposits made from a payment method registered in your own name are accepted. Third-party payments are not permitted and are against our terms.

The minimum withdrawal amount is generally BDT 500. The maximum amount is determined by your account's verification level.

Yes. Before your first withdrawal, KYC verification required. Simply upload your national ID and a selfie to complete verification.

Common reasons include: incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Contact support for more information.

No. To withdraw bonus funds, you must meet specific wagering requirements Must be met. These conditions are stated in the bonus details.

Aviator App charges no withdrawal fees. However, standard transaction charges from your payment provider may apply.

A withdrawal request can be cancelled if it has not yet been processed. Go to "Withdrawal History" in your account settings to cancel it.

Wagering means you must bet the bonus amount a set number of times before withdrawing. For example, with a 30x requirement on a BDT 1,000 bonus, you need to place BDT 30,000 in bets before your winnings can be withdrawn.

Weekly cashback is credited automatically every Monday. You'll receive a percentage of your net losses from the previous week back.

Yes! Refer a friend and you'll both receive a special bonus. You can find your referral code in your account profile.

Free spins are generally available on specific In slots games eligible. Each free spin offer specifies which game(s) it can be used on.

Expired bonuses are automatically removed from your account. Make sure to meet the wagering requirements on time.

On the Promotions page all active offers are available. If you have a code, enter it in the designated box during deposit or registration.

When you advance to a VIP level through regular gaming and deposits Exclusive bonuses, fast withdrawals and a dedicated personal account manager.

Bet on 20+ sports including cricket, football, tennis, and hockey. Both live betting and pre-match options are available. On the Sports page View details.

Slots are entirely RNG-based — there is no guaranteed winning strategy. However, choose games with a high RTP, set a budget, and On the slots page Practice in demo mode.

Yes! Live Casino games are available, including roulette, blackjack, baccarat, and more — all with live dealers. Enjoy the feel of playing with a real dealer in real time.

In Bingo Buy tickets and match numbers to win prizes. Multiple bingo rooms and a variety of game types are available.

If you get disconnected, you can resume the game from where you left off once reconnected. Most games have a "Resume" feature.

RTP (Return to Player) refers to the percentage of total wagers a game returns to players over time. A 96% RTP means an average return of BDT 96 for every BDT 100 wagered. A higher RTP is more favorable for players.

It depends on the game. In the Aviator crash game, you can place 2 bets at the same time. In Sports Betting, you can bet on multiple matches simultaneously.

Yes. All games are Provably Fair and RNG (Random Number Generator) Technology is used. Regular audits are conducted by third parties.

You can place bets at real-time, changing odds while a match is in progress. On the betting page Browse the list of live matches and place a bet at any moment.

The Android app is approximately 30-50 MB. The iOS version may be slightly larger. On a fast connection, the download completes in 1–2 minutes.

Clear your browser cache → Check your internet speed → Disable your VPN. If the issue persists, try using a browser instead of the app.

Enable notifications in the app's "Notifications" settings. You'll receive instant alerts for successful deposits, withdrawal updates, bonus offers, and more.

Regular updates are recommended to get the latest features, security patches, and bug fixes. Some updates are mandatory — without them, older versions may stop working.

Data usage for regular gaming is relatively low. Live games and live streaming consume more data. Using WiFi will help keep your data costs down.